Unfortunately, as we no longer have the ability to process a refund on Shopify or Amazon Pay, we kindly request that you contact your credit card company to initiate the refund process. However, we understand if you would like to cancel your order and receive a refund instead. We will be doing our best effort to ship out remaining orders over the next coming month or two. Therefore they are being sold as used.It is with great sadness that we must inform you that Big Apple Collectibles, your go-to destination for unique and high-quality toys, will be ceasing operations due to unforeseen circumstances beyond our control. **** Legal disclaimer: All Pops were purchased by us on the secondary market and not directly through Funko. All Pops that we sell without stickers are still 100% legitimate and authentic, but were sourced from overseas sellers located in places such as Europe and Australia where store exclusives are handled differently. If there is no sticker in the pic then you should purchase with the understanding that the Pop you receive will have no sticker.

*** Sticker Disclaimer: We try our best to use accurate stock photos, meaning if the pic shows an exclusive sticker then the Pop you receive will also have the exclusive sticker. Please consult our Condition Guide if you have any questions regarding how we grade our Pops Grading is subjective and not everybody will see things the same way which is why we have a no questions asked return policy on all Pops. Pops listed as an 8 out of 10 or better can be expected to have at the worst very minor shelf wear, and at best be perfectly mint. ** A note about condition: We try our best to grade our Pops accurately so you know what to expect your Pop and its box to look like. When this is the case, an Armor will not be included with your order. *There will be some exceptions, such as if the Pop doesn't fit inside an Armor or if we are out of stock. 4-inch Pops with a price of $300 or more (with the exception of Signature Series Pops) will automatically be shipping in a PopShield Armor hard protector at no extra cost* (This applies only to the price of individual Pops, not the cost of the entire order) All individual 4-inch Pops with a purchase price of $40 or more will automatically be shipped in a PopShield protector at no additional cost.

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